Shipping Policy

Effective Date: 2025/8/20

At Pawcasso Studio, a service of WayStone International Limited, we are committed to providing you with a seamless shopping experience, including our shipping policies. Please read the following information regarding shipping.

1. Shipping Areas

We currently offer shipping to customers in the continental United States and Europe, excluding Hawaii, Alaska, and very remote locations.

2. Shipping Costs

  • Free Shipping: We provide free shipping on all orders within our shipping areas.

3. Order Processing Time

  • Orders are typically processed within [3-5] business days after payment confirmation.
  • You will receive a confirmation email once your order has been processed and shipped.

4. Shipping Methods

We use reliable carriers to ensure prompt and safe delivery of your orders. Shipping methods may vary based on your location and the size of your order.

5. Delivery Times

  • United States: Delivery typically takes [7] to [15] business days after processing.
  • Europe: Delivery typically takes [Insert 7] to [15] business days after processing.

Please note that delivery times may vary based on your specific location and any potential delays caused by the carrier or customs.

6. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment until it arrives at your doorstep.

7. International Shipping

For orders shipped to Europe, any customs fees, duties, or taxes incurred are the responsibility of the customer. We recommend checking with your local customs office for more information on potential charges.

8. Issues with Delivery

If you experience any issues with delivery, such as delays or lost packages, please contact us at pawcassostudio@outlook.com. We will do our best to assist you in resolving the issue.

9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Any changes will be posted on our website with a new effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to reach out:

Pawcasso Studio
WayStone International Limited
Email: pawcassostudio@outlook.com
Website: pawcassostudio.com